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View compareShipping Policy
Domestic Shipping (Pakistan):
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Orders are processed within 1-2 business days.
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Standard shipping time is 2-5 business days from dispatch.
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Free shipping on orders over [insert threshold] PKR.
International Shipping:
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Available to selected countries.
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Shipping cost and delivery time vary by destination (typically 7-21 business days).
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Customs/import duties: the recipient is responsible for any applicable duties or taxes.
Order Tracking & Processing:
Once your order is shipped, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Important:
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We do not ship to PO boxes for some courier options.
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During sales/promotions, processing may take slightly longer.
Return & Refund Policy
Eligibility:
If you’re not entirely satisfied with your purchase, we’re here to help. Returns are accepted within 14 days from delivery, provided the following conditions are met:
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The product is unused, unopened, and in the same condition you received it.
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It retains all original packaging, tags, seals, and accessories.
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Proof of purchase (order number) is provided.
Non-returnable items:
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Items on sale or marked final-sale may not be eligible.
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Products that have been opened, used, or damaged by the customer.
Refunds:
Once your return is received and inspected, we will notify you of approval. If approved, a refund will be processed to your original method of payment within 5-10 business days. Shipping costs (original & return) are the customer’s responsibility unless the return is due to our error.
Exchanges:
We currently offer size/exchange of the same item subject to availability. Please email us at 16singharofficial@gmail.com to request an exchange.
